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If an elderly loved one has been neglected or harmed while in residential care, you may be entitled to bring a medical negligence claim. Our solicitors provide clear advice and guide you through the legal process step by step, with no upfront costs to begin your claim.
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What Is a Care Home Negligence Claim?

A care home negligence claim is a type of medical or personal injury claim made when a nursing home or residential care facility fails to provide an acceptable standard of care, resulting in harm to a resident.

Families trust care homes to provide safe, dignified, and compassionate care. When staff fail to monitor residents properly, ignore medical needs, or provide poor supervision, vulnerable individuals can suffer avoidable injury or distress. These claims focus on accountability, protection, and securing fair compensation.

Care home negligence claims may arise from:
Falls due to poor supervision
Bed sores caused by lack of movement or care
Malnutrition or dehydration
Medication errors
Poor hygiene and infection control
Failure to respond to medical emergencies
Physical or emotional abuse
Neglect of personal care needs

Who Can Bring a Care Home Negligence Claim?

Claims can be brought in Northern Ireland courts under UK personal injury law by:
The injured patient
A family member acting with legal authority
A legal representative acting on behalf of someone who lacks capacity
The estate of a deceased resident in fatal cases

What Can You Claim Compensation For?

Care home negligence claims may include compensation for physical, emotional, and financial harm. This may include:
Pain and suffering
Medical treatment costs
Hospitalisation expenses
Loss of dignity and distress
Rehabilitation costs
Additional care requirements
Funeral expenses in fatal cases
Compensation may also reflect the emotional trauma experienced by the resident and their family.
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How to Make a Care Home Negligence in 3 Simple Steps

Step 1

Fill in our quick online form with your contact details and a brief summary of what happened.

Step 2

One of our solicitors will call you for a free consultation at a convenient time.

Step 3

We’ll provide a no-obligation assessment and advise you on the next steps in your claim.
Find Out If You Can Claim
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Unsure If You Can Make a Claim?
Let Us Review It for FREE!

If you're uncertain whether your injury qualifies for compensation, do not worry. Many of our clients felt the same way before reaching out. Our legal experts will listen, evaluate your situation, and offer clear next steps.
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Why Choose Us for a Care Home Negligence Claim?

No Upfront Costs to Begin Your Care Home Negligence Claim

You can begin your care home negligence claim without paying legal fees at the outset. Our team will review the circumstances of your case and explain your options clearly before your claim moves forward.

Direct Access to a Solicitor for Your Care Home Negligence Case

You will deal directly with an experienced solicitor who understands care home negligence and medical negligence claims in and can answer your questions throughout the process.

Local Legal Support Across

With offices in Belfast and Derry / Londonderry, we provide trusted legal support to families across whose loved ones have suffered harm due to care home negligence. Our team understands the local courts, medical evidence requirements, and the legal procedures involved in these types of claims.

Experience Handling Care Home Negligence Claims

Care home negligence can involve poor medical care, lack of supervision, untreated injuries, malnutrition, dehydration, or inadequate hygiene and living conditions. Our solicitors regularly assist families across with claims involving negligence in residential and nursing care homes.

Helping People Isn’t Just Our Job, It’s Our Reputation

More than 100 five-star reviews reflect the confidence our clients have in us. From the first consultation to final settlement, we deliver responsive, reliable legal support that puts clients first.

Frequently Asked Questions

About Care Home Negligence Claims in
A care home negligence claim may arise when a resident suffers harm because the care provided by a nursing home or residential care facility fell below the expected standard.
Negligence may include poor supervision, inadequate medical care, medication errors, failure to prevent falls, poor hygiene standards, or neglect of residents’ basic needs.
In some circumstances, family members or legal representatives may be able to bring a claim on behalf of a resident who has suffered harm due to negligence in a care home.
Residents may suffer injuries such as falls, pressure sores, infections, dehydration, malnutrition, medication complications, or emotional distress due to neglect.
Compensation may include medical treatment costs, rehabilitation, additional care needs, and the physical and emotional impact of the harm suffered.
Families may wish to document their concerns, seek medical advice for the resident if necessary, request copies of care records, and consider speaking with a solicitor to understand their legal options.
Evidence may include care home records, medical reports, photographs of injuries, witness statements, inspection reports, and documentation showing the impact of the negligence.
In most cases, a claim must be started within three years from the date of the incident or from the date when the negligence became known.
In some cases, personal injury claims in  may be handled under a conditional fee agreement, often referred to as “No Win No Fee.” This generally means that you may not have to pay legal fees if the claim is unsuccessful. A solicitor will explain the fee arrangements clearly before your case begins so you understand how the process works and what costs may apply.
You can begin by contacting a solicitor and explaining the circumstances surrounding the care provided and the harm suffered. The solicitor can review the information and advise whether a claim may be possible and what steps can be taken next.
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As one of the leading law firms in Northern Ireland for the management of personal injury claims, we have the expertise, knowledge and personal experience needed to best support you.
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My Personal Injury Claim is powered by Kearney Law Group, a trusted firm with offices across Northern Ireland. We bring expert legal support to individuals and families in Belfast, Derry/Londonderry, and surrounding areas.
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Scottish Provident Building, 7 Donegall Square West, Belfast, BT1 6JH
Phone
028 9091 2938
Derry Office
Bishop Street Chambers, 26–28 Bishop Street, Derry, BT48 6PR
Phone
028 71 362 299
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